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Joined 1 year ago
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Cake day: June 30th, 2023

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  • chicken@lemmy.dbzer0.comtoOpen Source@lemmy.mlDon't be that guy.
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    8 months ago

    Being polite is better than not being polite, but the way I see it, all user complaints are valid and are better not taken personally if possible. Maybe you as the developer didn’t do anything wrong that contributed to their problem, or are not actually in a position to resolve whatever their problem is, but it’s worth keeping in mind the bigger picture: how well peoples computers work to benefit their lives.

    If someone is getting upset that they have to spend time troubleshooting, maybe because they didn’t understand something or made a mistake, there’s definitely other people going through the exact same less-than-ideal experience and not saying anything about it. That’s information about the state of how well things are working and it’s better for it to be out there in some form than not.





  • Resenting Microsoft more than I hated Linux basically. When Windows started pushing malware-like popups and automatically “upgrading” peoples OS without asking I started using Linux as my main OS. At that point I disliked Linux because I had had some bad experiences with attempting to use it in the past, but it was becoming clear it is the lesser of two evils. Over the years it got more tolerable while Windows just got worse. Not an evangelist or obsessed at all, I actually still dislike it, but there’s no way I’m going back.