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Joined 1 year ago
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Cake day: August 9th, 2023

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  • This really is it. I managed a grocery store for years, and the problem these companies have is thinking that the self checkout can replace too many cashiers. Note that it can take the place of 1 or 2, but really, the boon of the self checkout is to really function as the best express lane ever. It should take the heat off your normal cashiers and provide an option best suited for quick purchases under 10 items.

    But what ends up happening is schedulers drop their usual front end down from 4 cashiers to 1 and a self checkout host and completely nullify any gains their customers would have gotten from the enhanced service options. People really do like self checkouts but resent the hell out of being forced to use them as a blatant cash grab.




  • It’s anecdotal, but also widely reported by pretty much everyone who’s bought a car in the last couple of years. I bought mine a year ago. Literally nothing but full trim on the lot, and they just took delivery the day before. My friend works for the dealer group, and that’s why I bought from him, but it’s been that way for a while, apparently.

    Of course, if the dealerships want to report what they are ordering to sell, I’m sure people would be interested. The car companies might have the data somewhere in their meeting notes since they are publicly traded, but that would just say what’s ordered from them, not necessarily where it goes.



  • I live here. I don’t care about the environment costs in another country if their government doesn’t step in to protect them. Whe used to mine super dirty in the US and its way safer now than it used to be. As the market grows, the demand grows, and hopefully, the countries most impacted by their own dirty practices will step up and help their citizens run cleaner operations with the added financial security. I’m not gonna act too concerned about it, though if the people actually impacted don’t care.


  • They can sell them, they just don’t want to order what people want to buy. It’s actually them ignoring the legitimate intention of the phrase: “The customer is always right.”

    Whenever someone says that, this is actually what the author meant. If your customers keep coming in to buy size 8-11 shoes and you only want to stock sizes 12 and 13, you are wrong. The customer always knows what they are willing to buy. Some people can be coerced, but you can’t make someone who doesn’t want a truck for 100k buy one.





  • I remember when I worked in tech years ago, about the time Facebook was formed, it was common to avoid things like this because they only become lose/lose for the company. Once you engage in a program to help people’s mental health or really anything vague and not part of your core business, you’re tying an anchor to yourself.

    People start writing articles about your failings and petitioning changes, etc. Everyone becomes a critic of your methods, and then it becomes possible for every blogger to come up with a story of someone experiencing a mental health crisis using your product to blame you for whatever happens to them. Eventually, this thing you were convinced to implement out of a sense of communal good becomes the pitard you’re hoisted upon.

    Better to just say “Not my business” and let people tut about your unwillingness to help for a news cycle than spend hundreds of thousands just to get bad press everytime the program fails or someone feels like writing a different critique for how they would manage the program.