Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the
This is an excuse to lay off employees, no AI break through replaced good customer service this technology existed a long time ago that just put customers in an endless circle regurgitating policy disguised as customer service, this is to reduce production cost and the bottom line. this ‘chatbot’/ai is an excuse to lower quality for a customer experience and lower production cost to increase/maintain profits while passing blame on the shitty ai/technology. (after they blame the do nothing employees and ppl realise what they replaced it with was shit/‘AI’)
this is not advancement/progression this is a regression
budget cuts for a dying corporation
edit: did my own LLM research
I feel like an AI could easily replace some basic scripted jobs one Tier-1 helpdesk, but anything beyond that is diminishing returns
“basic scripted jobs” can replace CEO/C exec/HR too this has nothing to do with it now.
Damn it. My shop has used Shopify for years. One reason I chose it was the excellent customer service and help I received as a new small business owner.
Greedy people at the top of companies are always trying to squeeze more money out of their operation, to the detriment of everyone.
Perhaps employees should co-own the companies they work for so they can be part of the decision-making process.
But then who would get to own the yacht? No, that just won’t do.
Shopify became noticably shittier when they started pushing their useless shitty app that just makes things more of a hassle and no businesses ever get better after they peak
no businesses ever get better after they peak
I’m in no way arguing or refuting anything you said, but isn’t it standard for something to not get better after it peaks? Maybe I misunderstood that part of your comment.
Tautology
I really hope the paradigm shift happens soon. If it only takes a few devs to make a company run like this, there is no reason for the devs to work for these companies that churn them for imbecilic investors. The real “unnecessary overhead” is all of corporate America. We are a society of ship captains too stupid to realize they are piloting canoes.
Take possession of that state house, that ground is yours. (Someone interrupted, and the speaker said “Shut your mouth.”) You built that state house, didn’t you? You pay the public officials, don’t you? You paid for that ground, didn’t you? (Cries of: “Yes,” “yes.”) Then, who does it belong to? Then why did the militia chase you off? You have been hypnotized. The trouble has been that they wanted the slave system to continue. They have had a glass for you and your wives and children to look into.
All of the CEOs and C Suites generally, who are screwing over every human they have previously built positive relationships with, may be creating a vacuum for some bright activist investor type who despise these post modern C Suite’s lazy self-serving greed. Edit: this was just posted on Twitter, obviously I am not alone in my posted comment from yesterday. https://twitter.com/phantomblack691/status/1683127958888755201?s=46&t=0c17uBeIHaP3Nw63hslqAw
